Privacy Policy – 99 Websites

Effective Date: 02 December 2025
Company: 99 Websites
Contact Email: hello@99websites.co.uk

1. Introduction

99 Websites (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, enquire about our services, or become a customer.

We comply with the UK GDPR, the Data Protection Act 2018, and other applicable UK privacy laws.

By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Business name

  • Billing details

  • Website requirements or project information

  • Any information submitted via forms, live chat, or email

2.2 Information Collected Automatically

When you browse our site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time spent on pages

  • Cookies and tracking data (see Section 8)

2.3 Information from Third Parties

We may receive limited information from:

  • Payment processors

  • Advertising platforms (e.g., Google, Meta)

  • Analytics tools

3. How We Use Your Information

We use your personal information to:

  • Provide and manage our website design services

  • Respond to enquiries and provide quotations

  • Communicate with you about your project

  • Process payments and send invoices

  • Improve our website and user experience

  • Send updates or marketing emails (you can unsubscribe at any time)

  • Comply with legal obligations

We never sell your data to third parties.

4. Lawful Basis for Processing

We process your data under the following lawful bases:

  • Contract: to provide services and fulfil agreements

  • Consent: when you voluntarily submit information

  • Legitimate interest: improving services and website functionality

  • Legal obligation: maintaining financial or tax records

5. How We Share Your Information

We may share your information with trusted third parties, such as:

  • Payment providers

  • Hosting providers

  • Email or marketing platforms

  • Development or technical partners

  • Legal or regulatory authorities (only when required)

All partners follow strict data protection standards.

6. Data Storage & Security

We take appropriate technical and organisational measures to protect your information, including:

  • Encrypted storage where applicable

  • Secure hosting providers

  • Limited access controls

  • Regular security reviews

Despite our efforts, no online system is 100% secure, but we take every reasonable step to protect your data.

7. How Long We Keep Your Data

We retain personal information only as long as necessary for:

  • Providing services

  • Meeting legal and tax requirements

  • Handling enquiries or disputes

Project-related data may be stored for up to 6 years for legal purposes.

8. Cookies & Tracking Technologies

Our website may use cookies to:

  • Improve site performance

  • Analyse visitor activity

  • Personalise content or ads

You can manage cookie preferences through your browser settings.

A full Cookies Policy can be created for you if required.

9. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise your rights, email us at hello@99websites.co.uk.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies separately.

11. Children’s Privacy

Our services are not intended for individuals under 16, and we do not knowingly collect data from children.

12. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Effective Date”. Continued use of our website indicates acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Email: hello@99websites.co.uk
Company: 99 Websites